You can create a new service request from scratch from the NEXGEN Android tablet app. See below for instructions on how to do so. Navigate to the Service Request Module To navigate to the Service Request module: In the top left of the screen, tap the ...
If you are working on a work order and find that you need to create a new one and "staple" them together, you can do so using the Android tablet. Navigate to the Work Order Module To navigate to the Work Order module: Tap Maintenance in the blue ...
Adding comments in NEXGEN is a useful way to add public notes to a record or alert other users to something using the tagging feature. See below for how to add a comment to an asset record on the Android tablet app. Navigate to the Asset Inventory ...
You can create a new asset from the Android app by following the steps below. Navigate to the Asset Inventory Module In the top left of the screen, tap the three line icon to open the navigation menu. Tap Asset Inventory. Create a New Asset Navigate ...
You can fill out inspection forms using the Inspection module in the NEXGEN Android app. These inspection forms allow you to collect information about an asset using a custom form created by your organization. Each form is unique to its inspection ...
Web Application Update - April 2026 Release Notes - Web Version 16.2.0 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. 811 Module Users can now update captions for the 811 module. ...