Webinar Recording Webinar Summary During this webinar, we went over the 311 portal and how it can be used to streamline your service request workflow. Here's what we covered. What is NEXGEN 311? What are some use cases? NEXGEN 311 is a user-friendly ...
Webinar Recording Webinar Summary During this webinar, we went over NEXGEN 311 settings and configurations, including problem types, actions, and 311 translations. See below for more. 311 Permissions, Settings, and Organization Profile We talked ...
Where to Access NAMI Dashboards Learn how to locate and access NAMI Dashboards within Work Orders, Service Requests, and Preventive Maintenance. Changing Tabs and Interactive Functionalities See how to navigate dashboard views, explore different ...
Phone Application Updates Asset Inventory Users can now type in an asset QR code in the search bar to find an asset in addition to scanning. (#23758) Form A quick action button to create a form will now be visible in the Hotspot. Users can tap to ...
iPad Updates Bug Fixes Resolved comments cutting off on mobile devices. (#24035) Fixed the issue of a Flag label unintentionally showing when completing assets. (#26071) Users should now be able to request items that are at zero quantity from the ...