Field Type* (Depending on your site design, the field types may have different styling, however, the functionality will be the same as described below)

Use Case

Text – Allows end users to enter text. Examples include location notes, equipment information, or other free text fields. Recommended for text that is short.

Text Area - Allows end users to enter text in multiple lines. Best if you are asking users to submit a form that requires long message or justification of details. Recommended if an entry requires a lot of text.

Checkbox – Allows end users to check a flag. Can be useful if you want an easy way for users to identify a request (ex. internal, Non-urgent, Follow-up, etc). Not recommended for “Yes/No” question types.

Number – Allows users to enter a decimal number. Users can also adjust their entry by using the side arrows. Best for fields where a specific number or cost is needed.

Dropdown – Allows users to select one option from a dropdown. Options must be configured as comma separated options to appear correctly in the portal.

List Box – Allows users to select multiple options from a dropdown. Options must be configured as comma separated options in order to appear correctly in the portal.

Email – Allows users to enter an email address. The system will validate the address. Best if a form requires an additional email address, or if you would like to enforce the entry of a valid email address. Users can add their email information at the bottom of any form without this field.

Date – Allows users to select a date from a dropdown calendar. Users must select from the calendar dropdown; they cannot type in a date.

Time – Allows users to select a time from a dropdown menu. Users must select; they cannot type in a time.

Date/Time – Allows users to select a time and date from the dropdowns.

HTML – Allows you to enter a read only message. You can use HTML to separate your fields into sections.