View a Service Request With WO In Progress
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- Tap on Dashboard module from the left side menu if not already on the screen
- Tap on WO in Progress from My Service Requests
- Tap on any existing Service Request from the list
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Create a Linked Work Order from a Service Request - Service Request
You can create a linked work order from a service request record in NEXGEN to carry over some original information from that SR record to the WO. This is useful if, for example, you are investigating a service request and find that work needs to be ...
View a Recently Viewed Service Request
Back Tap on Dashboard module from the left side menu if not already on the screen Tap on any listed Service Request from the Recently Viewed Service Requests
View a Service Request in New Status
Back Tap on Dashboard module from the left side menu if not already on the screen Tap on New tab from My Service Requests Tap on any existing Service Request from the list
View a Service Request in Active Status
Back Tap on Dashboard module from the left side menu if not already on the screen Tap on Active tab from My Service Requests Tap on any existing Service Request from the list
View a Closed Today Service Request
Back Tap on Dashboard module from the left side menu if not already on the screen Tap on Closed Today tab from My Service Requests Tap on any existing Service Request from the list