Single Sign-On (SSO) Technical Guides

• Related Articles

• User Record Field Definitions - User

  User Record Field Definitions Fields are organized in order of appearance on the user record starting from the top left. Username - Username used when logging into NEXGEN proper. (Single Sign-On Only: Usernames for all your user records will vary ...

• Add a Rating Guide to a Condition Assessment Field - Condition Assessment

  Rating guides for condition assessment fields provide a reference to users filling out condition assessments so they have a clearer understanding of what constitutes which score. When rating guides are added, users will be able to reference these ...

• NexgenAM Service Request Add-In on Outlook

  Our NexgenAM Service Request Add-In is an extension on the Outlook Desktop App. The Add-In allows you to create NEXGEN service requests directly from your email account. Video Overviews Windows Users Mac Users Setting up Your Add-In Get Add-In from ...

• Create a New Condition Assessment Type - Condition Assessment

  Condition assessments are forms you can create and fill out in NEXGEN to evaluate the condition of an asset. These are compiled in the asset record to contribute to that asset’s historical data. This article describes how to create a new condition ...

• Delete image from company details page

  Go to Settings -> Setup-> Company Details Hover over Image Click on the circled button with - sign located to the lower RHS Click Ok on confirmation window  Warning message will appear and user will be able to delete the image successfully.

• Recent Articles

• Latest iPhone Release - Version 2.0.5 (June 2026)

  iPhone Updates Asset Inventory Users can now type in an asset QR code in the search bar to find an asset in addition to scanning. (#23758) Form A quick action button to create a form will now be visible in the Hotspot. Users can tap to create a form ...

• iPad Version 3.0.6 (April 2026)

  iPad Updates Bug Fixes Resolved comments cutting off on mobile devices. (#24035) Fixed the issue of a Flag label unintentionally showing when completing assets. (#26071) Users should now be able to request items that are at zero quantity from the ...

• Version 16.2.1 (04.30.26)

  Web Application Update - May 2026 Web Version 16.2.1 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. NEXGEN queries should now plot on the map as expected. (#27028) The Show In Store ...

• NEXGEN Admin Webinar (Part 5: Lookups & Notifications)

• Asset Management Planning Basics - AM Planning

  To get started with Asset Management (AM) Planning in NEXGEN, users must be aware of the NEXGEN asset management fundamentals. In NEXGEN, 4 fields control how much organizations can leverage our asset management tools. Prior to starting their AM ...