Latest Release - Version 17.0 (06.29.26)

Latest Release - Version 17.0 (06.29.26)

Web Application Update - June 2026

Release Notes - Web Version 17.0

Release items related to a support ticket submissions will be included in parenthesis at the end of a line item.

Automation Workflow

  1. Automation Workflow management is now restricted to only system and domain administrators.

Forms

  1. Added the ability to create non-asset forms directly from the Forms module.
  2. Added a Forms favorite tab to allow users to save frequently used forms for quick form creation.  
  3. Non-asset forms should now show a list of their linked PMs in the UDF module within Settings.

GIS

  1. Legacy ID has been added to GIS Mapping Attributes. (#27688)

NAMI Features (Beta)

  1. New NAMI Dashboards in the Preventive Maintenance, Service Request, and Work Order modules.
    1. NAMI Dashboards provide a pre-curated environment to help see trends, forecasts, activity, and catch data gaps.
    2. Dashboards will feature monthly/yearly cost projections, resource allocation tracking, average response/resolution times, and cost variance metrics.
  2. New NAMI Insight analytics tool to summarize data in the Work Order module list and grid views.
    1. NAMI Insights provides a guided experience with Operational Highlights and Suggested Follow-up Questions, allowing users to gain insights and answer data-related questions directly within the NEXGEN system. It is currently available in the Work Order module's List and Detail views. NAMI PM Builder enhancements to improve usability and UI.
    2. Users can now drag-and-drop PDFs into the PM Checklist builder slider.
    3. Upload limit of 50 MB is now removed. Users can upload PDFs of any size and add their page range for the PM Builder to analyze.

Preventive Maintenance

  1. Updated how users create and view WO templates. 
    1. Work Order templates will now be identified by a WO Template flag, allowing organizations to further customize their templates with the relevant Type. 
    2. WO templates will also be visible in grid and list view. 
  2. PMs and PdMs will be automatically deactivated if the last active asset is removed during an asset replacement workflow. 
  3. PM WOs will no longer send notifications to users if those users are inactive or if a domain is unassigned.

Service Request

  1. 311 Service Requests will now display a “Hide from Public” checkbox, allowing users to hide SRs from their portals directly within NEXGEN.

Settings, Company Options, & Data Import

  1. Made UI changes to Settings related modules. Settings now have a new interface, updated filtering options, and a slider window for editing instead of a pop-up window.
  2. SSO secret keys are now editable via the NEXGEN UI. Organizations can also subscribe to expiry notifications and receive notifications prior to a key’s expiration date.
  3. Access OneLogin is now supported as a SSO option. 
  4. OData APIs are now available for Work Order and Service Request data.
  5. The Data Import module in Settings has been renamed to Data Management Tool. This feature is part of larger changes coming to NEXGEN’s Data Import feature.
    1. BETA: SFTP Import options are now available as a beta feature in the Data Management Tool. Organizations can schedule imports to add asset reading data on a schedule.

Work Order

  1. Added the ability to set resources as favorites.
  2. Users can now save employees to quickly add time without searching or filtering. Web users can save employees via the “Add Multiple” dropdown in the WO resource zone. 
  3. Added the ability to attach multiple of the same non-asset form on one WO.

Bug Fixes

  1. Fixed a GIS error that appeared when preparing a layer. (#27208)
  2. Fixed the issue of attachments not appearing. (#27462)
  3. Fixed an issue where adding equipment as a resource on a work order caused the Operator Name field to auto-populate unintentionally. (#27496)
  4. Fixed GIS map layers not displaying correctly. (#27652)
  5. Fixed the issue of the system throwing an error when selecting seven items in the Warehouse Inventory module's grid view. (#27748)
  6. Merge fields with URL links on condition assessment comments should now open the record as expected. (#22544) 

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