Our new Outlook Add-In lets you create service requests in the NEXGEN system directly from your email app. To learn more about the add-in, please look below. Outlook Add-in Quick Tip (Windows Users) Outlook Add-In Quick Tip (Mac Users) ...
When adding a non-stock item on a work order, users can create a new non-stock item on the iPad. This is useful for field users who might not always know which items they need in advance. Open a work order record. Click the Items tab. Click + Add. ...
Users can upload up to 5 attachments at one time in any format. Users can drag and drop attachment(s) for quicker uploading. Go to the Attachments zone of any record (work order, asset, etc.). Click + Add. Click Select File. Either click Add File or ...
To get started with Asset Management (AM) Planning in NEXGEN, users must be aware of the NEXGEN asset management fundamentals. In NEXGEN, 4 fields control how much organizations can leverage our asset management tools. Prior to starting their AM ...
Web Application Update - April 2026 Release Notes - Web Version 16.2.0 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. 811 Module Users can now update captions for the 811 module. ...