Our new Outlook Add-In lets you create service requests in the NEXGEN system directly from your email app. To learn more about the add-in, please look below. Outlook Add-in Quick Tip (Windows Users) Outlook Add-In Quick Tip (Mac Users) ...
The inbuilt viewer allows PDFs and Word document attachments to be viewed without downloading. Currently, this feature is only available for the web version of NEXGEN. View PDF and Word Attachments with Inbuilt Viewer To view PDFs and Word ...
Organizations may have several software applications that they would like to communicate with NEXGEN. For example, a client may use external service request applications and would like the service requests to automatically update from changes made ...
iPhone Updates Asset Inventory Users can now type in an asset QR code in the search bar to find an asset in addition to scanning. (#23758) Form A quick action button to create a form will now be visible in the Hotspot. Users can tap to create a form ...
iPad Updates Bug Fixes Resolved comments cutting off on mobile devices. (#24035) Fixed the issue of a Flag label unintentionally showing when completing assets. (#26071) Users should now be able to request items that are at zero quantity from the ...
Web Application Update - May 2026 Web Version 16.2.1 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. NEXGEN queries should now plot on the map as expected. (#27028) The Show In Store ...
To get started with Asset Management (AM) Planning in NEXGEN, users must be aware of the NEXGEN asset management fundamentals. In NEXGEN, 4 fields control how much organizations can leverage our asset management tools. Prior to starting their AM ...