Our new Outlook Add-In lets you create service requests in the NEXGEN system directly from your email app. To learn more about the add-in, please look below. Outlook Add-in Quick Tip (Windows Users) Outlook Add-In Quick Tip (Mac Users) ...
The inbuilt viewer allows PDFs and Word document attachments to be viewed without downloading. Currently, this feature is only available for the web version of NEXGEN. View PDF and Word Attachments with Inbuilt Viewer To view PDFs and Word ...
Organizations may have several software applications that they would like to communicate with NEXGEN. For example, a client may use external service request applications and would like the service requests to automatically update from changes made ...
To get started with Asset Management (AM) Planning in NEXGEN, users must be aware of the NEXGEN asset management fundamentals. In NEXGEN, 4 fields control how much organizations can leverage our asset management tools. Prior to starting their AM ...
Web Application Update - April 2026 Release Notes - Web Version 16.2.0 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. 811 Module Users can now update captions for the 811 module. ...