Preventive Maintenance - FAQs
Preventive Maintenance FAQs
How do I find the PMID of a PM?
The PMID of a PM is the same as its PM number. The PM number is located in the header of the top zone of a PM record.
How do I know which PM a work order was fired from?
On every work order that is fired from a PM, the PMID will be visible in the PMID field. This is presented as a blue hyperlink in the top zone of the work order.
If I add an attachment on a PM, will that attachment also appear on any work orders it fires?
Yes, the attachment on a PM will reflect on any work orders it fires. This is useful if, for example, you would like a reference document attached to each work order for the end user's convenience.
What happens if I mark an asset as inactive? Will it still appear on PM WOs, or will it be automatically be removed?
If an asset is already attached to a PM or PdM and you attempt to make it inactive, the system will ask you if you would like to remove it from those PMs or PdMs. If you select Yes, the asset will be removed. If you select No, the PMs and PdMs will still fire work orders with the asset attached, but it will be marked with a red X to indicate that the asset is inactive.
Why can't I delete my PM work order?
Work orders that were fired by PM schedules (not fired from a PM schedule manually) cannot be deleted. Due to compliance reasons, they must be canceled instead. If you notice that any PM WOs have fired off in error, please contact our support team through the NEXGEN Help Portal or by emailing support@nexgenam.com.
I can't attach a meter schedule to my parent PM.
Ensure that an asset is attached to the parent PM you are trying to add a meter schedule to, otherwise the meter schedule option will be grayed out.
How can I make schedules dependent on one another?
You can make date and meter schedules dependent on one another so that they will automatically adjust if the linked schedule fires a work order. To do this, see this article on dependent schedules.
What is a sliding schedule?
You can set a PM to operate on a sliding schedule that fires every n number of days. You can select however many days you would like when using a sliding schedule, but the caveat is that this counter does not start until the previous work order has been closed. For example, consider the following:
- n = 60 days
- Work order was created on the first of the month
- Work order was closed on the 15th of the month
In this example, the 60 days starts on the 15th of the month, not the day the work order was created. This pattern continues with the new work order that fires off from the PM with the sliding schedule.
Say there are three assets on a parent PM all with different target meter readings for each. If one asset on the PM meets its target reading but the others don't, will the work orders still fire for all the assets or just the one that met its target?
Only one work order will fire for the one asset that met the target meter reading.
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