Version 16.2.0 (04.28.2026)

Version 16.2.0 (04.28.2026)

Web Application Update - April 2026


Release Notes - Web Version 16.2.0

Release items related to a support ticket submissions will be included in parenthesis at the end of a line item.

811 Module

  1. Users can now update captions for the 811 module. (#26060)
  2. Resolved the issue of users being unable to add time in 811. (#26333)

Asset Inventory

  1. Resolved the issue of condition assessments not updating the ACI for sewer main assets. (#25758)
  2. Fixed the issue with being unable to edit the install date of assets in the Asset Inventory without adding warranty information. (#21167)
  3. The Manufacturer and Model Number fields should now pre-populate when cloning assets. (#26280)

AM Planning

  1. Resolved an issue where asset backlog data was not showing appropriately in the Prioritization and Funding modules.

Condition Assessment

  1. Previous condition assessment scores on CAs were showing weighted values against a total asset score, which would cause an inaccurate value to display. Previous values should now correctly match prior CA ratings. (#26091

Data Import Tool

  1. DataTypes Decimal and DateTime should now be included in the asset attribute template for the Data Import Tool. (#26602)

GIS

  1. Resolved the issue of the map being unresponsive on initial save. (#26423)
  2. Resolved GIS layer syncing issues. (#26439)

Preventive Maintenance

  1. Made improvements to PM service. (#26405)
  2. Resolved the issue of asset meter readings not displaying on PMs. (#26324)

Service Request

  1. The issue of multiple edit causing discrepancies between 311 SR statuses and the statuses shown on the 311 Portal has been resolved. (#25668)
  2. Made improvements to SR grid view to improve latency.
  3. Made improvements to our SR API to allow for further filtering and granularity. (#26010)

Warehouse Inventory

  1. Users with the Modify permission for PRs should now be able to change PR statuses as expected. (#26238)
  2. Users can now create a purchase requisition from the non-stock item list.
  3. Made various enhancements to the Inventory Reorder module.
    1. Added a backorder flag that allows users to filter out items that already have a PO or PR generated.
    2. Included items on a PR as part of an item’s backorder count.
    3. Added a drill down view for backorder details in the Reorder screen. Users can now click on the backorder quantity and see PO/PR details.

Work Order

  1. Grid view should now properly display closed work orders. (#26123)
  2. Updated the Project field dropdown in the WO module. Users can now search by project name.

Workflow Automation

  1. Resolved the issue of being unable to assign a Crew with an assigned Department and Division in Workflow Automation. (#25511)

Other Updates

  1. System admins should now be able to save changes to a shift. (#25890)
  2. Updated 311 Portal look/feel for WCAG 2.2 compatibility. 


    • Related Articles

    • Version 11.4

      Software Release (Version 11.4) Key Updates!! Some of our major updates include: NEW Estimated/Actual Cost Footers for Work Order Zones: Users will now be able to see the estimated and actual costs of resources, items, and miscellaneous costs. No ...
    • Version 16.0 (12.05.2025)

      Winter 2025 Web Application Update - December 2025 Release Notes - Web Version 16.0 Release items related to a support ticket submissions will be included in parenthesis at the end of a line item. Additional issue #s and small features may be updated ...
    • Version 2.6.10 (Android Tablet)

      February 2024 Android Tablet Release Notes (Version 2.6.10) Please review the list below for our February 2024 release notes. All items in this release are tagged with their corresponding support ticket number. Descriptions below provide a basic ...
    • Version 2.6.9 (February 2024)

      February 2024 iPhone Release Notes (Version 2.6.9) Please review the list below for our February 2024 release notes. All items in this release are tagged with their corresponding support ticket number. Descriptions below provide a basic summary of ...
    • Version 2.8.0 (Android Tablet)

      Spring 2024 Software Release (Version 2.8.0) Android App Release Notes Offline Mode Offline Mode has been updated for iPad and Android tablet. See our notes below. You can now cache data to make accessing offline mode easier. You can cache select ...