Latest Release - Version 13.0

Latest Release - Version 13.0

Spring 2024 Web Application Update (Version 13.0)

Web Application Release Notes

311 Portal UI Changes

  1. We've made an updated theme to better reflect NEXGEN's current branding.
  2. We've updated the UI to be more user-friendly (e.g., fewer clicks are required to submit a service request. Goodbye, Next button!).
  3. We've added an announcement banner to provide a space where you can display important messages or links.
  4. We now offer multi-language translation to make the 311 Portal more accessible to its users.

Approval Routes

  1. There are three new flags in the Company Options: stock approvals, non-stock approvals, and agreement approvals. You can pick a combination of these approval options instead of using just one.
  2. Small UI changes have been done to the process of creating an approval route in Lookups.

Condition Assessments in the Contractor Portal

The Contractor Portal now supports condition assessments. Details:
  1. Like inspections, contractors can now fill out condition assessments from within the Contractor Portal. These can also be submitted/marked as Complete.
  2. The UI has changed to better communicate whether an item on a record, such as an inspection or a condition assessment, still needs to be done.
  3. When linked to an asset on a work order, condition assessments will appear as an icon next to their corresponding work order assets in the Contractor Portal.
  4. You can add comments for each score you give on a condition assessment via the Contractor Portal.





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