CONTRACTOR USER
Login Into Contractor Portal
On the Login screen, enter the login user name and password that you were provided or that you created Click Login
Complete Work Orders
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Work Order > My Work Orders to view the Work Orders assigned to the signed in user Click on New or Open tile to view the Work Orders needing ...
Edit Password
Note: "Allow to Update Password" must be checked by the City Admin Login in Contractor Portal with the user name and password that you were provided or that you created Click on the username on the top RHS Click on Setting Click Edit Password field ...
Register New Contractor
Click on New Contractor Select a Company from the dropdown (if exists) or have the Contractor Admin first register a new company Enter all mandatory details User Name Password Password Reset Question Password Reset Answer Display Name First Name Last ...
Upload Documents
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Upload/View Documents Select a Document Type (configured by City Admin) Enter a Document Description Enter a Document ...
Create New Backflow Inspection
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Enter Annual Test Report Enter Customer ID ...
View Annual Tests Submitted
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Annual Tests Submitted Choose either List or Grid ...
View Saved Annual Tests
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Saved Annual Tests Choose either List or Grid ...
View Document History
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Document History The Documents will be grouped by Document Type Search for the Document based on any of the fields Document ...
View Calibration Data
Note: You must have Backflow Portal enabled to access Calibration Data Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Calibration Data Choose either List or Grid view to ...
Rejected Contractor User
If Contractor User is rejected, then Contractor User will receive an email notification stating they have been rejected and the reasons why. They will need to follow the following steps to rectify the issue. Login in Contractor Portal with the user ...
Rejected Document
If Contractor User's document is rejected, then Contractor User will receive an email notification stating their Document has been rejected and the reasons why. They will need to follow the following steps to rectify the issue. Login in Contractor ...
Expired Document
If Contractor User's document is expired, then Contractor User will be redirected to Upload/View Documents page to upload a current Document to the expired document. They will need to follow the following steps to rectify the issue. Login in ...