CONTRACTOR ADMIN
Register New Company
Click on New Company Enter all mandatory details Company Name User Name Password Password Reset Question Password Reset Answer Display Name First Name Last Name Email Upload all required Documents Click Register
Register New Contractor User
Login in Contractor Portal with the user name and password that you were provided or that you created Click Login Go to Manage Company > Company Users Click on + Add Contractors Enter all mandatory details User Name Password Email First Name Last ...
Assign Work Order
Login in Contractor Portal with the user name and password that you were provided or that you created By default, the landing page will be "Manage Work Orders", but if it isn't then go to Work Order > Manage Work Orders Click on "Unassigned" tile ...
Edit Password
Note: "Allow to Update Password" must be checked by the City Admin Login in Contractor Portal with the user name and password that you were provided or that you created Click on the username on the top RHS Click on Setting Click Edit Password field ...
Upload Documents
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Upload/View Documents Select a Document Type (configured by City Admin) Enter a Document Description Enter a Document ...
Complete Work Orders
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Work Order > My Work Orders to view the Work Orders assigned to the signed in user Click on New or Open tile to view the Work Orders needing ...
Edit Company Details
Login in Contractor Portal with the user name and password that you were provided or that you created There are two ways to edit Company Profile Go to Manage Company > Company Details Click on user name on top RHS and then click on Profile Click Edit ...
Create New Backflow Inspection
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Enter Annual Test Report Enter Customer ID ...
View Annual Tests Submitted
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Annual Tests Submitted Choose either List or Grid ...
View Saved Annual Tests
Note: You must have Backflow Portal enabled to access Backflow Inspection pages Login in Contractor Portal with the user name and password that you were provided or that you created Go to Inspection > Saved Annual Tests Choose either List or Grid ...
View Document History
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Document History The Documents will be grouped by Document Type Search for the Document based on any of the fields Document ...
View Calibration Data
Note: You must have Backflow Portal enabled to access Calibration Data Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Documents > Calibration Data Choose either List or Grid view to ...
View Company Employee List
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Company > Manage Users Search for a Employee based on any of the fields Employee Name Phone 1 Fax Email City Click on Export to Excel ...
Change the Status of Contractor User
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Manage Company > Manage Users Click on a Contractor from the list to make Active/Inactive Click Edit Check the Active checkbox ...
View Contractor User Details
Login in Contractor Portal with the user name and password that you were provided or that you created Go to Manage Company > Company Users Search for an Employee based on any of the fields Employee Name Phone 1 Fax Email City Click on a Employee to ...
Rejected Contractor Admin
If Contractor Admin is rejected, then Contractor Admin will receive an email notification stating they have been rejected and the reasons why. They will need to follow the following steps to rectify the issue. Also be advised that in the event a ...
Rejected Document
If Contractor Admin's Document is rejected, then Contractor Admin will receive an email notification stating their Document has been rejected and the reasons why. They will need to follow the following steps to rectify the issue. Also be advised that ...
Expired Document
If Contractor Admin's Document is expired, then Contractor Admin will be redirected to Upload/View Documents page to upload a current Document to the expired document. Also be advised that in the event a Contractor Admin's Document becomes expired ...
Login to Contractor Portal
On the Login screen, enter the login user name and password that you were provided or that you created Click Login