View a Service Request in New Status

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• View a Service Request in Active Status

  Back Tap on Dashboard module if not already on the screen Tap on Active tab from My Service Requests Tap on any existing Service Request from the list

• Add New Customer to Existing Service Request

  Back Tap on Service Request module Tap on an existing Service Request Tap on Customers tab Tap on + New Customer Tap on Add as Customer Fill in the details Tap Done Note: You can also use Action button to add a new customer to the Service Request

• Create a New Service Request

  Back Tap on Service Request module Tap on + at the top LHS Fill in the required fields marked by an asterisk Tap on Save at the top

• View a Recently Viewed Service Request

  Back Tap on Dashboard module if not already on the screen Tap on any listed Service Request from the Recently Viewed Service Requests

• View a Closed Today Service Request

  Back Tap on Dashboard module if not already on the screen Tap on Closed Today tab from My Service Requests Tap on any existing Service Request from the list