Performance Reports - FAQs

Performance Reports - FAQs

Performance Reports FAQs

Why is the screen blank when I click into the Performance Reports module?

By default, the screen that displays when you click into the Performance Reports module is the Favorites tab, which houses a list of your favorite reports. You can mark reports as favorites by clicking the heart icon next to them in the Standard Reports tab. If you have no reports marked as favorites, the Favorite tab will not display anything.

What is each report for? What information does it pull?

To see a brief summary about a report, hover over the information icon next to the report in the list of NEXGEN stock reports.

How do I create a custom report?

You can create ad hoc reports right from the Performance Reports module or you can contact us at support@nexgenam.com to create a custom report. If you are submitting a report request, be sure to include the following:
  1. Report Title
  2. Report Columns/Data Needed
  3. Filters/Filtering Logic
  4. (Optional) Calculations - costs or percentage quantities that need to be used when calculating metrics

Can I get reports to generate automatically?

Yes, and you can get these reports sent directly to your email. To do this, subscribe to a report by clicking the clock icon next to it in the Standard Reports list, or click Subscribe after clicking on a report.

Can I subscribe other people to reports, such as my team, if I want them all to get a certain report?

Currently, this is not a function that is available in NEXGEN. Users will have to subscribe themselves to the report you specify in order for them to receive that report automatically. You can also subscribe to the report yourself and forward the emails you receive to the relevant parties.

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