Hyperlinked URL in User Defined Field (UDF)

Hyperlinked URL in User Defined Field (UDF)

Users may need to link specific web resources for employees to reference when working on a record, like a work order.  To support this, a hyperlinked URL can be entered into a user-defined field (UDF). This applies to textbox and multi-line UDFs only.


  1. Create a UDF. For help on how to create a UDF, please visit our create UDF article. 
  2. Click Edit on the UDF zone.
  3. When assigning a work order or creating a PM, paste the desired URL address in the appropriate UDF. 
  4. Click Save. The URL should automatically hyperlink. 
  5. Click the i icon to see the entire URL address if appended.