Calendar Sync Setup Guide

Calendar Sync Setup Guide

  • Click on Settings -> Users
  • Select your User
  • Click on Edit at the top RHS
  • Check Generate Calendar

  • Click Save
  • Note: A background process will run to generate the Internet Calendar link. Check back after 5-10 minutes to verify the link has appeared.
  • Click Copy

  • Go to Outlook -> Account Settings

  • Go to Internet Calendars tab and click New. Paste link into text box as below.

  • Click Add
  • Create a folder name and description

  • After about 5 minutes, the calendar will start syncing and user can check the calendar to make sure the records are displaying correctly.

  • Click on a record to view the link to the record and details about the record. (NOTE: These records will come from My Workload section of Scheduler. You can make changes in Scheduler or the record to see it reflect in Outlook)

NOTE: This is a one way integration from NEXGEN into Outlook so any changes in Outlook will not reflect back in NEXGEN. The syncing process will happen every 5 minutes.

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