Add Time for Service Request Work Performed

• Related Articles

• Add Time for Work Order Work Performed

  1) Open an employee Timesheet record 2) On the toolbar, select Service Request 3) Click + Add 4) Select Service Request Number from drop down list 5) Enter hours and Pay Type 6) Click the White Checkmark 

• Create a New Service Request - Service Request

  Previously, NEXGEN users were only able to add service requests based on an address. As of the launch of version 12, users are now able to create a service request by address, coordinates, location, or asset. These features were added to expand the ...

• Link Service Requests - Service Request

  Linking service requests creates a relationship between two service requests that allows easy navigation between the linked service requests within NEXGEN. Additionally, this relationship will show up in reports. Organizations sometimes choose to ...

• Quick Add - Work Order

  Using the Quick Add filters, users can create work orders according to certain filters (Department, Type, Main Task, Priority, etc.). Filters can be saved to create a work order with the same information the next time. Filters are saved per user ...

• Work Order Compliance - Work Order

  Compliance notes in NEXGEN allow users to note items relevant to compliance on a work order record, such as LOTO assets or outages, all in one spot. This is useful for noting whether a work order has the potential to impact things such as safety or ...